Returns & Exchanges
At Wicked Brick, we want you to be completely satisfied with your display solutions. If you are not happy with your purchase, you can return your items within 30 days of delivery provided they are in their original, unassembled condition with all protective films intact.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully repackage your items in their original packaging, ensuring all acrylic panels are protected to prevent scratches or damage during transit.
Ship the Item
Affix the return label to your package and drop it off at your nearest authorized courier point; we recommend using a tracked service for peace of mind.
Receive Your Refund
Once our quality control team inspects the returned items and confirms they meet our policy standards, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing